sz88 Privacy Policy

1Introduction

Welcome to the sz88 Privacy Policy. sz88 (referred to throughout this document as "sz88," "we," "us," or "our") operates the online casino and sports betting platform accessible at sz88.ws. We are committed to protecting and respecting the privacy of every player who registers and engages with our platform.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. It covers all interactions you have with the sz88 platform — including account registration, deposits, gameplay, withdrawals, promotional activity, customer support communications, and general browsing of the sz88 website.

Please read this document carefully. By registering for an sz88 account or otherwise using our platform, you confirm that you have read, understood, and accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, you should not access or use the sz88 platform.

2Data Controller

For the purposes of applicable data protection law, sz88 is the data controller in respect of all personal data collected and processed through the sz88 platform. As data controller, sz88 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that such processing is carried out in accordance with this Privacy Policy and all applicable data protection obligations.

If you have any questions, requests, or concerns regarding how your personal data is handled, you may contact the sz88 Data Protection team via the channels set out in Section 14 of this policy. We aim to respond to all data-related enquiries within 30 calendar days of receipt.

3Data We Collect

sz88 collects personal data from players through several different touchpoints across the platform. The categories of data we collect are as follows:

3.1 Registration Data

When you create an sz88 account, we collect the information you provide during the registration process, including:

• Full legal name as it appears on your government-issued identification
• Date of birth (used for mandatory age verification — players must be 21 or older)
• Email address
• Mobile phone number
• City of residence within Pakistan (e.g. Karachi, Lahore, Islamabad, Faisalabad)
• Preferred currency (Pakistani Rupee — PKR)

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer obligations, sz88 may request the following documents at any point during your account lifecycle:

• Copy of your CNIC (Computerised National Identity Card) or valid passport
• Proof of residential address (e.g. utility bill, bank statement issued within 90 days)
• Proof of payment method ownership (e.g. screenshot of JazzCash or EasyPaisa account confirmation)

3.3 Financial Transaction Data

Every deposit and withdrawal processed through your sz88 account generates transactional records. We retain data including payment method type, transaction amounts in PKR, transaction timestamps, processing status, and relevant reference identifiers. Full payment card or bank account numbers are never stored on sz88 systems — only masked or tokenised identifiers are retained.

3.4 Gameplay & Betting Data

sz88 logs all gaming activity associated with your account, including game sessions, wager amounts, outcomes, bonus usage, and wagering requirement progress. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting purposes.

3.5 Device & Technical Data

When you access the sz88 platform, our servers automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Device type and operating system
• Session duration and navigation patterns within the sz88 platform
• Referring URL (the page you visited immediately before arriving at sz88.ws)

3.6 Communications Data

When you contact sz88 via live chat or email, we retain records of those communications, including the content of messages and timestamps. This allows us to provide consistent support and maintain a dispute resolution audit trail.

4How We Use Your Data

sz88 uses the personal data it collects for the following purposes. In each case we have identified the relevant legal basis, which is detailed further in Section 5:

• Account management: Creating, maintaining, and administering your sz88 player account, including password resets and account settings changes.
• Age and identity verification: Confirming that you meet the 21-year minimum age requirement and that the identity details you have provided are accurate and genuine.
• Payment processing: Facilitating deposits and withdrawals via supported Pakistani payment methods including JazzCash, EasyPaisa, HBL, UBL, Allied Bank, SadaPay, and USDT TRC20.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, money laundering, account takeovers, and other illegal or prohibited activities on the platform.
• Responsible gaming compliance: Monitoring gameplay patterns to identify potential problem gambling behaviour and, where appropriate, applying responsible gaming interventions such as deposit limit reductions or account cooling-off periods.
• Regulatory compliance: Meeting our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and international gaming licensing requirements.
• Customer support: Responding to your enquiries, resolving disputes, and providing you with platform assistance.
• Platform improvement: Analysing aggregated and anonymised usage data to identify technical issues, improve platform performance, and enhance the overall player experience.
• Promotional communications: Where you have opted in, sending you personalised promotional offers, bonus notifications, and platform updates via email or SMS.

5Legal Basis for Processing

sz88 processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and sz88 — including account creation, payment processing, and gameplay facilitation — is carried out on the basis that it is necessary for the performance of that contract.
• Legal obligation: Certain processing activities — particularly identity verification, AML checks, and the retention of transaction records — are required by applicable law and regulatory obligations. sz88 has no discretion to waive these requirements.
• Legitimate interests: sz88 processes technical and behavioural data on the basis of its legitimate interests in operating a secure, fraud-free gaming platform. We have assessed these interests against your privacy rights and determined that they do not override your fundamental right to data protection.
• Consent: Where sz88 processes your data for marketing communications, or for optional analytics and personalisation features, this processing is carried out on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time.

6Cookies & Tracking Technologies

sz88 uses cookies and similar tracking technologies on the sz88.ws platform. A cookie is a small text file placed on your device by a web server. The cookies we use fall into the following categories:

• Strictly necessary cookies are required for the sz88 platform to function correctly. They manage your login session, maintain your account state during gameplay, and prevent cross-site request forgery. These cookies cannot be disabled without significantly impairing platform functionality.
• Analytics cookies help sz88 understand how players interact with the platform — which games are most popular, how long sessions last, and where technical errors occur. This data is processed in aggregate and anonymised form only.
• Functional cookies remember your preferences such as language settings, preferred payment method display, and lobby filter selections, so you do not need to reconfigure them on every visit.
• Marketing cookies track your activity across sessions to allow sz88 to display personalised promotional content and measure the effectiveness of our campaigns. These cookies are only placed with your explicit consent.

You may manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the sz88 platform.

7Data Sharing & Disclosure

sz88 does not sell, rent, or trade your personal data to any unaffiliated third party for commercial or marketing purposes. However, we may share your data in the following limited and controlled circumstances:

• Payment processors: When you make a deposit or withdrawal, your transactional information is shared with the relevant payment processor (e.g. JazzCash, EasyPaisa, HBL, UBL) solely to facilitate that transaction.
• Game content providers: When you access a third-party game hosted on the sz88 platform, certain session data (such as your account identifier and stake amount) may be transmitted to the game provider to enable gameplay. Game providers are contractually prohibited from using this data for any purpose beyond game delivery.
• Identity verification services: KYC documents and identity data may be shared with licensed third-party identity verification providers for the purpose of confirming your identity and age.
• Regulatory and law enforcement authorities: sz88 may disclose your personal data to applicable regulatory authorities, government agencies, or law enforcement bodies where required to do so by law, court order, or regulatory instruction.
• Fraud prevention networks: In the event that sz88 detects fraudulent or criminal activity associated with your account, relevant data may be shared with industry fraud prevention networks to protect the broader player community.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of sz88's business assets, player data may be transferred to the acquiring entity. You will be notified of any such transfer and its implications for your personal data.

8Data Retention

sz88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law and regulatory obligations. The following general retention guidelines apply:

• Active account data is retained for the full duration of your account's active status on the sz88 platform.
• Financial transaction records (including deposit and withdrawal histories) are retained for a minimum of five years following the date of each transaction, in accordance with standard anti-money laundering record-keeping requirements.
• KYC and identity documents are retained for a minimum of five years from the date of the last transaction on your account, or such longer period as may be required by applicable regulatory obligations.
• Customer support communications are retained for a minimum of three years following the closure of the relevant support interaction.
• Marketing data (where consent was provided) is retained until you withdraw consent, or for a maximum of two years from the date of your last interaction with sz88 marketing communications, whichever is sooner.

Upon expiry of the applicable retention period, your personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual.

9Data Security

sz88 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and sz88 servers, ensuring that your account credentials, financial data, and personal information cannot be intercepted in transit.
• Encrypted data storage for sensitive data fields including passwords (stored as salted hashes, never in plain text), KYC document files, and payment method details.
• Access controls ensuring that sz88 staff can only access personal data that is strictly necessary for the performance of their specific role. All staff with access to personal data are bound by confidentiality obligations.
• Regular security audits and penetration testing conducted by independent third-party cybersecurity professionals to identify and remediate vulnerabilities before they can be exploited.
• Fraud detection systems that monitor account activity in real time for patterns consistent with account takeover attempts, credential stuffing attacks, and other security threats.

10Your Rights

As an sz88 player, you hold a number of rights in relation to your personal data. sz88 is committed to facilitating the exercise of these rights promptly and without unnecessary delay. Your rights are as follows:

11Third-Party Services & Links

The sz88 platform integrates third-party game content from licensed software providers. While sz88 exercises care in selecting reputable partners, please be aware that these third-party providers operate under their own privacy policies and data processing practices. sz88 is not responsible for the privacy practices of third-party game providers beyond the contractual data processing protections we impose on them.

The sz88 platform does not contain links to external third-party websites for navigational purposes. All links within the sz88 platform lead to pages within sz88.ws. Should you choose to access any external website independently, please review that website's privacy policy before providing any personal information.

12Children & Minors

The sz88 platform is strictly for adults aged 21 years and over. sz88 does not knowingly collect or process personal data from any individual under the age of 21. Age verification is a mandatory step in the sz88 account registration process, and further documentary verification may be requested at any time.

If sz88 discovers that personal data has been collected from an individual who was under the age of 21 at the time of collection, that data will be deleted immediately and the associated account will be suspended pending further review. If you are a parent or guardian and believe that a minor in your care has registered on the sz88 platform, please contact support via live chat immediately.

13Policy Updates

sz88 reserves the right to update or revise this Privacy Policy at any time. Any changes will take effect immediately upon publication of the revised policy on the sz88.ws platform. The "Last Updated" date at the top of this document will be amended to reflect the date of the most recent revision.

Where any amendment materially affects the way in which we process your personal data, sz88 will make reasonable efforts to notify registered players of the change via email or an in-platform notification prior to the change taking effect. Your continued use of the sz88 platform following publication of any revised Privacy Policy constitutes your acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how sz88 is protecting your data.

14Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way sz88 handles your personal data, please get in touch with us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the sz88 platform. This is the fastest way to reach our support team for data-related enquiries.
• Email: support sz88.ws — please allow up to 24 hours for a written response to email enquiries.

When submitting a data subject request, please include your registered sz88 username and the email address associated with your account to allow us to verify your identity and locate your records efficiently. sz88 is fully committed to resolving all privacy-related concerns in a transparent, timely, and respectful manner for all players across Pakistan — whether you are based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in the country.